Oops!

Once the booking is completed you will automatically receive a receipt via email but please check your ‘junk’ mail as well.

Email us: info@vanr.co.uk and a member of our team will assist you.

Please contact us via email: info@vanr.co.uk with your friend’s emails address and we will apply a £10 discount to your next booking when your friend makes their first booking.

Currently it is not possible to amend a booking via the app. If you need to amend a job email us info@vanr.co.uk or call us directly on: 01322 303442

Tap the map on the booking screen and the yellow arrow is the driver on the map.

Call their number via the app or call us directly on: 01322 303442

In case your courier is unreachable. Info@vanr.co.uk or call us directly on: 01322 303442

This could happen to many reasons: the courier is stationary waiting for more jobs, their battery has died or the GPS signal is poor in that area.

Yes, all our drivers are fully insured with goods in transit insurance.

Please get in touch with our technical team, email us on techsupport@vanr.co.uk

All our couriers are required to provide delivery information upon completion of each and every job delivered. Please contact us and we will look into the issue.

Please tip in cash.